Managed Services Plans
Keep your technology systems running smoothly with our monthly managed services plans. Choose from Basic, Pro, or Business tiers, each designed to provide proactive monitoring, priority support, and regular maintenance.
Managed services tiers
Basic
Essential monitoring
- Remote monitoring of networks & cameras
- Monthly camera health checks
- Remote support during business hours
- Discounted on-site rates
Pro
Most Popular
- Everything in Basic
- Priority response 7 days a week
- Quarterly on-site checkups
- Patching, backups & security updates
- Vendor coordination (ISP, POS, phones)
Business
Comprehensive
- Everything in Pro
- 24/7 priority support line
- Monthly on-site visits
- Camera, access control & phone system management
- Custom SLA and reporting
Managed services FAQ
What is the difference between the plan tiers?
The Basic plan includes essential monitoring and remote support during business hours. The Pro plan adds priority response, quarterly checkups, and system maintenance. The Business plan includes 24/7 priority support, monthly on-site visits, and comprehensive system management.
Are there long-term contracts required?
No. Plans are optional, and no contract is required to get service. Every plan is quoted to your site — ask us for the details.
Can I customize a plan for my specific needs?
Absolutely. While we offer three standard tiers, we can tailor a managed services plan to fit your specific technology environment and business requirements.
How do I know which plan is right for my business?
During your free consultation, we'll assess your current technology systems, business needs, and budget to recommend the most appropriate plan tier for your situation.
What happens if I need support outside of covered hours?
Questions? We're here 24/7 by phone or text. Pro adds priority response 7 days a week; Business adds a 24/7 priority line.